Features

Pre & Post Sales Chat Support

Live Chat is at your disposal, when it comes to managing your website’s visitors. We provide round-the-clock chat service, wherein our chat agents address the concerns of your customers through the chat program. Since our inception in 2006, we have served the requirements of numerous customers in 20 different countries around the world. Our staff includes 100+ employees, who work diligently in three different shifts, in the procedure taking care of the clients’ websites.

Since the task involves interacting with your site’s visitors, you do not want the service to be handled by a substandard service provider. We guarantee providing pre sales consultation, where you get a detailed insight into our packages. If you have any queries or concerns regarding the same, feel free to contact our customer support professionals, who would provide genuine details and help you to make an informed decision. In order to serve your visitors 365 days round the clock, we make use of the best live chat software. You do not need to pay extra sums to use our live chat service, as the cost of the software is already included in our packages.

In order to improve your client base, you need to capture quality leads. While putting together a team of chat professionals, we train them regarding different aspects involved in it. At the same time, we make sure that the professionals possess niche-specific skills to serve their respective clients in a better way. By using our service, you can increase your lead capturing ability by 300%, which is much higher than any other service provider in the industry. Before starting to manage your website’s visitors, we sign a non-disclosure agreement, which confirms that the visitors never know that your service is being managed by us.

When you are a fresh subscriber of one such chat service, initial skepticism is understood. However, we are at your disposal and dedicated to offer the much-needed assistance to help you make an informed decision. Our customer support team can provide answers to all your queries and can also assist you in selecting a lucrative package. We also guarantee not stopping rendering service after sales. If you need any form of assistance, feel free to get in touch with the support team.

As a part of the post-sales support, we also provide a detailed and advanced reporting. The contents of the report are several and include the likes of the number of chats received daily, an instant email and SMS for the leads received, and personalized report as per your preference. Once you receive the leads report, you can instantly begin contacting your potential clients and be on your way to build long-term relations. The rates that we charged are reasonable, too. We charge $1 per chat with a minimum contract of $149 per month. Our professionals do not insist the customers for long-term commitment or enforce month-to-month contracts on them. We request you to gain leverage in your niche through our chat service. Rest assured the results would not disappoint you.

Engage your customers using proactive chat

We make it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question